Answers to common car rental and chauffeur questions in Dubai, for renters, travellers and car owners.
This car rental FAQ covers the questions we hear most often from renters, travellers and car owners in Dubai. If your question is not here, ask us on WhatsApp and we will help. Also, for driving licence rules in the UAE, see the Roads and Transport Authority.
Questions
Search by location and car type, open a listing, then call or WhatsApp the owner directly. You then agree the rental terms, deposit and delivery with the owner.
Yes. Choose a vehicle, enter your Dubai pickup details and your international phone number, then pay a 40% deposit online to confirm. After that, you pay the remaining 60% later, under the booking terms.
Most vehicles have a 3-hour minimum. However, each vehicle page shows its exact minimum.
Individual owners pay AED 100 per month for one car. Rental companies list their first 5 cars free; after that, they choose the 20-car plan (AED 500/month) or the 20+ plan (AED 1,000/month), both including VAT.
Yes. Our team reviews every vendor account before its listings go live.
You pay the car owner or rental company directly, under their terms. Ruksaat simply connects you with them.
When you book a chauffeur, you pay 40% of the total online to confirm. Then you receive a booking reference by email, and you pay the remaining 60% later, as the booking terms set out.
Yes. Our Cancellation & Refund Policy sets out the rules, so please read it before you book.
Vendors can refresh each listing once every 24 hours. As a result, recently refreshed cars move up in relevant search results.
We show all prices in UAE dirhams (AED).
List it on Ruksaat and get calls and WhatsApp messages from renters across Dubai. Rental companies list their first 5 cars free.
